Settings at a glance#
| Setting | What it controls |
|---|---|
| Product page template | Template used by published Pre-Loved products |
| Seller price changes | Immediate publication or staff approval of reductions |
| Store credit boost | Optional 100–200% payout when activated; otherwise 100% |
| Returns window | Original-purchase hold before resale |
| Seller shipping window | Dispatch deadline, default 7 days, range 1–30 |
| Buyer inspection window | Time after delivery, default 72 hours, range 12–336 |
| Pre-Loved countries | Enabled seller countries, with Australia always on |
| Highly rated badge | Optional anonymous storefront badge |
| Resell reminders | Opt-in reminder interval, default 90 days; 0 disables |
| Staff roles | Who can view and manage each area |
Save one decision at a time#
Each settings section has its own save action. Check its success message after editing. Review the affected customer-facing page so the saved policy matches what you promise in FAQs and email.
Fixed program boundaries#
Listings start from verified Online Store purchases. Store currency is AUD. Seller payout is store credit. Condition grades are fixed. The Encored fee is fixed at 10% of item turnover.
Related configuration pages#
Use Eligibility for product exclusions, Pricing for suggestions, Shipping for label accounts, Notifications for email, and Theme Setup for storefront blocks and shared landing-page destinations.